Return & Refund Policy

Customer Satisfaction Commitment

At Salt Sleep, we are committed to providing high-quality products that support your wellness journey and deliver the results you desire. We believe in the effectiveness of our carefully crafted products and recommend using them for at least 14 days to experience their full benefits. If, after 14 days and within our 60-day money-back guarantee period, you are not completely satisfied, please reach out to us via the Contact Us page.

Cancellation Policy

We understand that plans can change. If you need to modify or cancel your order, please contact us within 24 hours of placing your order. After this window, your order will enter the processing phase, and we may not be able to accommodate changes or cancellations. Orders successfully canceled within this timeframe will have refunds processed within 7 business days.

60-Day Money-Back Guarantee

We stand by the quality and effectiveness of our products. Use them for at least 14 days to experience their benefits fully. If you are unsatisfied after this period, you can return your items within 60 days of purchase under our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, visit our Contact Us page or email us directly. Provide your Order Number or the Name and Email Address used for your order to expedite the process.

Policy on Damaged Items

At Salt Sleep, we take great care in packaging to ensure your products arrive in perfect condition. However, if you receive an item that is physically damaged or defective, please contact us immediately. Minor issues, such as dented boxes where the product itself remains intact, are not considered damaged items.

For any concerns or further assistance, our customer care team is here to help!